Yes, we ship all over the world. All our parcels are delivered for free. Including track and trace code.
It depends on where you are. Orders in the Netherlands are delivered the next day if they are ordered before 23:00. Orders in germany will be delivered between 1-2 workdays. Other countries in europe will be delivered between 5-7 work days. Are you ordering outside of Europe? Then you can expect between 10-20 business days. Orders are processed within 24 hours. You will receive a track and trace code as soon as possible. If you have anymore questions. Please reach out to our customer support team.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We have a lifetime guarantee on all our products. If you want to learn more about the guarantee, click here.
Santoku knife
Yes it is. Besides that, the knife has a hole in the blade which gives it an extra comfortable and sturdy grip.
This is not advised. This will void your warranty. It would be best to wash your knife by hand.
Yes it is. It's perfect to fillet the fish and detach a chicken or chop any vegetables!
Yes the knife is magnetic. You could use this knife with a magnetic knife block.
Other
You can contact us through our contact page! We will be happy to assist you.
